Michelle On Point

WordPress Support

wordpress support

All WordPress Support Packages Include:

MUST HAVES FOR PREMIUM SUPPORT

  • Daily Backups. Automated Daily Backups with the world’s most trusted WordPress backup, restore, and clone plugin trusted by over 2 million WordPress websites. Don’t risk losing your website to a server crash, a hacker,  outdated plugins or even user error. We take daily backups of all files and database and store it in the cloud just in case something happens.  Better safe than sorry! 
  • Security. We take website security seriously.  Your website will have spam blockers and a secure login page to help prevent bots from brute force login attempts.  Your SSL, which provides HTTPS (Hypertext Transfer Protocol Secure) is an internet communication protocol that protects the integrity and confidentiality of data between the user’s computer and the website, is included.  This ensures the padlock shows up in the browser when people visit your website. HTTPS provides three key layers of protection: Encryption, Data Integrity, & Authentication.  It is best practice to not share any personal information online with any website that does not have HTTPS. 
  • Premium Hosting. I have partnered with Siteground built on Google Cloud which uses its ultra-fast network and SSD (Solid-State Drive) persistent storage.  SSD is better and more efficient than traditional storage because it lacks moving parts and can read/write data at incredible speeds which gives the end user a great experience.  Systems based on SSD technology are faster and more responsive.  It includes a FREE CDN (Content Delivery Network) which speeds up your website. Also, they utilize HTTP/2 which means that the transferring of resources is faster and more efficient. 
  • Updates. If you’ve been around WordPress for any length of time, you know that the plugins are updated by their authors from time to time. When this happens, we must also update them on our websites to prevent vulnerabilities.  I make sure that your plugins are up to date. 

All basic hosting plans include the above mentioned services. 

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Our priority is the health and safety of our community following the latest declared state of emergency. We are available to help local businesses keep their customers updated. Don't hesitate to reach out to us with any questions by email at michelle@michelleonpoint.com