WordPress Support
Premium Hosting & WordPress Support
Monthly Hosting & Support Plans
All premium hosting plans include the following:
- Premium Hosting with Google Cloud Servers. The platform is powered by Google Cloud which is a technically superior hosting service.
- Daily Backups & Website Recovery. Automated Daily Backups with the world’s most trusted WordPress backup, restore, and clone plugin trusted by over 2 million WordPress websites. Don’t risk losing your website to a server crash, a hacker, outdated plugins or even user error. We take daily backups of all files and database and store it in the cloud just in case something happens. Better safe than sorry!
- Security – (SSL HTTPS). Your SSL, which provides HTTPS (Hypertext Transfer Protocol Secure) is an internet communication protocol that protects the integrity and confidentiality of data between the user’s computer and the website, is included. This ensures the padlock shows up in the browser when people visit your website. HTTPS provides three key layers of protection: Encryption, Data Integrity, & Authentication. It is best practice to not share any personal information online with any website that does not have HTTPS. You must have an SSL in place nowadays. If you don’t, it really hurts your ability to rank and it also makes your website “not trusted” by search engines, so they might not even show your website. Also, if anyone is filling out a form, uploading a file, purchasing something, etc…you MUST protect their data. The only way to do this is an SSL certificate. You will get this for FREE with all hosting plans Michelle On Point offers.
- Premium Hosting. I have partnered with Siteground, a platform powered by Google Cloud which is a technically superior hosting service. It uses its ultra-fast network and SSD (Solid-State Drive) persistent storage. SSD is better and more efficient than traditional storage because it lacks moving parts and can read/write data at incredible speeds which gives the end user a great experience. Systems based on SSD technology are faster and more responsive. It includes a FREE CDN (Content Delivery Network) which speeds up your website. Also, they utilize HTTP/2 which means that the transferring of resources is faster and more efficient.
- Ultrafast PHP. This makes your website load quicker.
- Google Analytics Tracking Code. You will have this installed on your website if you’d like.
What is WordPress Support and Why Do I Need it?
WordPress support is #AllTheThings that you never knew you needed to do to your website to keep it healthy.
- WordPress Core Updates. If you’ve been around WordPress for any length of time, you know that WordPress Core AND the plugins are updated by their authors from time to time. When this happens, we must also update them on our websites to prevent vulnerabilities. I make sure that your plugins are up to date.
- Updates to Premium Tools. For starters, I use all the BEST premium tools (plugins, themes, forms, etc) to build your website. I probably spend about $2,000 a year in subscriptions to the various premium tools I use. The cool thing about having ME build your website is that you don’t have to go out and buy all the tools and you don’t have to keep them current. That’s something I do. As long as I’m maintaining your website, I can keep all of the tools I used during the creation of your website (the plugins that make your website work properly) up to date. This means that you don’t have to purchase and maintain all those licenses yourself.
- Speed Optimization. Staying on top of this is something that is becoming more important as time goes on. As the AI improves, Google is paying more attention to the experience people have while on your website. If they stay a while and read or if they bounce (known as dwell time) and other performance issues like how fast your site loads. If your site takes forever to load, people often bounce and move on to the next site that loads faster. So, there are a number of things that we do behind the scenes to improve the amount of time it takes for your website to load. This is something that I include with some of my hosting plans and it can also be purchased a la carte if you’d like.
- Premium Forms. This is something that I’ve recently become a big fan of. WPForms is my form of choice now because they have so many cool 3rd party integrations, they can be tracked, they have conditional logic, and most importantly, they have a great bit of security that can be added to make them work really well. What does that mean? How does a form work really well? It blocks spam, sends thank you emails to people when they fill it out, and has security features that help prevent you from getting your email blacklisted. So many cool things and much more, but I’m a huge fan of WPForms. The only thing is, it’s expensive as all get out so I offer it at a rate that you can afford by making it available a la carte if you would like a form on your website. There are free options of forms, but they are limited in functionality and have a tendency to bring lots of unwanted spam emails when bots fill them out constantly.
- Web Application Firewall Security. This is to protect your website from hackers. Think of it as a hard shell around your website that keeps hackers out. It’s also like insurance for your website just in case they’re able to hack. It’s monitored 24/7 and the moment something happens, it gets fixed at no additional charge to you. This is something that I believe in SO strongly, I include it for FREE the first year for all my hosting plans because everyone needs this. Select plans include it all the time.
Michelle On Point Hosting & Support Plans:
Please watch my video before choosing a hosting plan.
Each plan is GREAT and includes top-notch hosting with ultra fast PHP and so much more! Just read below to see all of the amazing services my hosting comes with.
Your website will be personally touched EACH month to ensure that the health of your site is great and that there are no issues. Your WordPress plugins will be manually updated to make sure that your site does not break. We are very careful in how we perform updates so that your site does not break. This is why it’s important to have a pro perform plugin updates. Sometimes plugin updates will BREAK your website which would require emergency service to get it back up and running. If WE break it, we fix it at no additional charge to you. Also a word about plugin updates – websites that go for months without plugin updates become vulnerable to hackers. It’s never a good idea to leave a website stagnant on the back end for more than a month at a time. This is why I require all of my new website builds and website re-designs to be on a plan to ensure that your website is safe, secure, and running optimally.
The level of support you need will determine the package you choose. You can sign up right here by choosing a package and saving your card on file during the secure checkout with Square.
Bronze
Premium Hosting & WordPress Support
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Premium Hosting with Google Cloud Servers
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WordPress Core & Plugin Updates (monthly or more often as needed)
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Daily Backups
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Website Recovery
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Website Security Standard SSL Certificate
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Pay as you go support time
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Website Speed Boosting, Caching
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Ultrafast PHP
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Updates to my premium plugins
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Servers on four continents
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SSD Storage
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HTTP/2 enabled servers
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Google Analytics Tracking Code Installed
The BEST and FASTEST in the industry
Not included with plan. $99/hr
NOTE: If you select this package and your website needs a form for customers to contact you, please choose the Premium Contact Forms Add-On below to round out your package.
MOST websites NEED a Contact Form. The reason you need this premium contact form is to get rid of fake form submissions, spam, and other problems that cheap forms bring to your website.
If you have any questions, please ask me in the chat to the bottom right. Thanks!
Silver
Premium Hosting & WordPress Support
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Premium Hosting with Google Cloud Servers
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WordPress Core & Plugin Updates (monthly or more often as needed)
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Daily Backups
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Website Recovery
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Website Security Standard SSL Certificate
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Pay as you go support time
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Website Speed Boosting, Caching
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Ultrafast PHP
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Updates to my premium plugins
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Servers on four continents
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SSD Storage
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HTTP/2 enabled servers
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Google Analytics Tracking Code Installed
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PCI Compliant Hosting for Payment Processing
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Performance Monitoring (Website Uptime)
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Faster Website Speed Optimization
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Web Application Firewall + Daily Malware Scan ($236/yr)
The BEST and FASTEST in the industry
Up to 6 hours per year included. Additional hours $99/hr
We get alerted immediately if the site is down for any reason so we can fix it.
Ongoing CSS and JSON optimization so that site loads faster. Images file sizes reduced to lessen the load of the server, which helps the site load faster. This is ongoing every 2-3 months and tested with GTMetrix. (Up to 20 pages)
This is a premium security measure that puts a hard shell of protection around your website to protect your site against hackers, malicious code, spam, and much more! ALL websites NEED this!
NOTE: If you select this package and your website needs a form for customers to contact you, please choose the Premium Contact Forms Add-On below to round out your package.
MOST websites NEED a Contact Form. The reason you need this premium contact form is to get rid of fake form submissions, spam, and other problems that cheap forms bring to your website.
If you have any questions, please ask me in the chat to the bottom right. Thanks!
Gold
Premium Hosting & WordPress Support
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Premium Hosting with Google Cloud Servers
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WordPress Core & Plugin Updates (monthly or more often as needed)
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Daily Backups
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Website Recovery
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Website Security Standard SSL Certificate
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Pay as you go support time
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Website Speed Boosting, Caching
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Ultrafast PHP
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Updates to my premium plugins
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Servers on four continents
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SSD Storage
-
HTTP/2 enabled servers
-
Google Analytics Tracking Code Installed
-
PCI Compliant Hosting for Payment Processing
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Performance Monitoring (Website Uptime)
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Faster Website Speed Optimization
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Web Application Firewall + Daily Malware Scan ($236/yr)
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Premium Contact Forms ($400/yr)
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Premium Review Feed ($240/yr)
The BEST and FASTEST in the industry
Up to 6 hours per year included. Additional hours $99/hr
We get alerted immediately if the site is down for any reason so we can fix it.
Ongoing CSS and JSON optimization so that site loads faster. Images file sizes reduced to lessen the load of the server, which helps the site load faster. This is ongoing every 2-3 months and tested with GTMetrix. (Up to 20 pages)
This is a premium security measure that puts a hard shell of protection around your website to protect your site against hackers, malicious code, spam, and much more! ALL websites NEED this!
Premium Contact form with premium spam filters, automations and more!
Live review feed pulls your reviews from Google, Facebook, & Yelp!
Platinum
Premium Hosting & WordPress Support
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Premium Hosting with Google Cloud Servers
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WordPress Core & Plugin Updates (monthly or more often as needed)
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Daily Backups
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Website Recovery
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Website Security Standard SSL Certificate
-
Pay as you go support time
-
Website Speed Boosting, Caching
-
Ultrafast PHP
-
Updates to my premium plugins
-
Servers on four continents
-
SSD Storage
-
HTTP/2 enabled servers
-
Google Analytics Tracking Code Installed
-
PCI Compliant Hosting for Payment Processing
-
Performance Monitoring (Website Uptime)
-
Faster Website Speed Optimization
-
Web Application Firewall + Daily Malware Scan ($236/yr)
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Premium Contact Forms ($400/yr)
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Premium Review Feed ($240/yr)
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Premium Social Feed
The BEST and FASTEST in the industry
Up to 6 hours per year included. Additional hours $99/hr
We get alerted immediately if the site is down for any reason so we can fix it.
Ongoing CSS and JSON optimization so that site loads faster. Images file sizes reduced to lessen the load of the server, which helps the site load faster. This is ongoing every 2-3 months and tested with GTMetrix. (Up to 20 pages)
This is a premium security measure that puts a hard shell of protection around your website to protect your site against hackers, malicious code, spam, and much more! ALL websites NEED this!
Premium Contact form with premium spam filters, automations and more!
Live review feed pulls your reviews from Google, Facebook, & Yelp!
Live review feed pulls your business Facebook, Twitter, or YouTube automatically. All you do is post to your preferred platform and it appears on. your website like magic!
*Packages, prices, and addons are subject to change. We also create custom packages for some clients that are not listed here. If your business is in a very competitive niche and requires an advanced SEO strategy with a content calendar, blogs, high domain authority backlinks, and more, please inquire for pricing.
Add-Ons
These Add-Ons require an annual or monthly subscription. These are premium services that are included in some hosting plans, but may be purchased a la carte if you’d prefer. You can decide what is best for you and you can also upgrade your hosting if needed. The packages are yearly by default, but if you need a monthly plan, please let me know. There is a 12 month minimum with all plans below.
The Dashboard
The MOST amazing addition to our services - this dashboard keeps all your clients under one roof, allows you to schedule social media posts, communicate via multi channels in one place, SMS & email campaigns and so much more! Do not walk. RUN and get this right NOW!
One package covers up to 5 pages. Please purchase one package for every (up to) 5 pages that need to be optimized.
$297/mo
Web Application Firewall
Daily Malware Scan, Protection from website hacking, malicious code injection, and all sorts of security issues. This places a hard shell around your website to keep it safe!
Your website is kept safe 24/7. Daily malware scans, and if anything happens to your site it is cleaned up for free and typically you don't experience any downtime.
$236/yr
Premium Contact Forms
Have premium contact forms on your website, integrate your forms with 3rd party software, spam prevention, conditional logic, conversational forms, and more!
Premium Contact forms are not just average ordinary contact forms! They can integrate with just about any 3rd party application, they can have conditional logic, conversational forms, autoresponders set up, notifications sent to you and the customer, you can take payments, and so much more! It also has spam protection to help with site security and reduce the number of fake form submissions from bots and such. Keeps your forms to MOSTLY humans instead of mostly bots!
You NEED this one if you have a contact form on your website.
$400/yr
Included in Gold & Platinum
Premium Reviews Feed
Your reviews will be displayed directly from Google My Business or Facebook, etc...to your website, and visitors can write a review that posts directly to GMB!
I LOVE this Review feed! It pulls reviews directly to your website within an hour of being posted on GMB or FB or elsewhere, it will be LIVE on your website! You never have to do a thing! So cool!
$240/yr
Included in Gold & Platinum
Premium Social Feed
Imagine anything you post to your business Instagram, Facebook, Twitter, or YouTube can automatically appear on your website! All you have to do is post it and it appears like magic!
This is included in the Platinum package and it's AWESOME! Ask me if you would like to see it in action!
$399/yr
Included in Platinum
Faster Website Speed
Your website will be audited and optimized each month for technical issues that could cause it to load slowly, broken links, and other issues that make your website perform poorly.
One package covers up to 5 pages. Please purchase one package for every (up to) 5 pages that need to be optimized.
$399/yr
Performance Monitoring
We will be alerted the moment your website goes down for any reason so that we can correct the issue before anyone like a customer looking to contact you ever notices. Monitored 24/7 to give you peace of mind.
24/7 monitoring to make sure your website is online and working at all times. Having your website go down for periods of time without you knowing it, is not ideal when customers are trying to find your business! You could lose customers to your competitors whose websites are up and working!
